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  County Work Order Management System  

County Work order Management system provides an effective solution by cataloging issues/complaints and actions into job requests and issuing work orders. Also, driving the scenarios through a transitional lifecycle progression tracking all aspects until resolution and completion is determined.

The system architecture is component based and can be separated by modules that facilitate the processing of separate government entities and customized to specific requirements. For example only using one feature Work Order processing and then later adding on the Job Request feature as the need arises.

Improving efficiency throughout government organizations has always been a persistent challenge in providing greater coordination of actions and improving services supporting the communities they serve.

The rapid pace of change and the complexity of business intelligence increase the importance of information accessibility and availability on demand.

The Work Order application is a robust set of tools designed to efficiently monitor the workflow activity and track outcomes of issues and actions.

Features
Automate and consolidate manual systems
Transform Legacy systems to state of art technology (e.g. browser based)
Escalate Issues/Problems and Request Work Orders
Electronic Tracking, Escalation and Execution of Events
Approve, Schedule, Assign, Track, Coordinate, Prioritize, Follow-up Essentials of Actions & Events
Catalog and Add Attachments to a Work Order
Attach Phases to a Work Order
Facilitate Coordination Amongst Work Order Participants
Automatic / Manual Close Feature for Work Order Completion Status
Work Order detail recognition referenced in the Work Identifier (indication of Month/Year/Section/Details attributes contained in the unique identification of the Work Order record)
View Work Orders Online with Search/Query Options


Benifits
Automate some of the manual systems
Transform Legacy systems to state of art technology (e.g. browser based)
Apply Agency Business Rules Across all Channels
Avoid Data Redundancy
Reduce System Maintenance
Provide Interfaces with 3rd party Applications
Data Accessibility Across all Channels
Intuitive User Interface Presentation
Eliminate redundant paper trails transforming and enhancing institution policies and procedures with electronic capabilities
Central database repository
Enterprise wide System and Data accessibility/availability
3rd party interface support
Streamline division internal support services improving exchange of information and data
Tightly integrate internal sub divisions enhancing communication and accountability aspects.
Provide capabilities and support to Generate Statistical and Decision Management Reporting on demand
Improvement on internal efficiencies including time/costs as well as enhancing overall customer service support.


Demo
http://www.trafficonline.org/login.asp
Click here to Download Brochure
  Click here to visit Ideal County.com website


Contact Info
For details, get in touch with us at:
Radiant Systems Inc.
Government Services Division
1500 W.Cypress Creek Rd,Suite 415
Fort Lauderdale,FL 33309
(954) 938-2800,(954) 938-2004 Fax
Gov_Products@radiants.com